1. What is Shiftenant?
Shiftenant is a property management platform designed for landlords, property managers, airbnb hosts, and tenants. It automates rent collection, tenant invoicing, lease management, and financial tracking to simplify real estate operations.
2. How does Shiftenant help landlords and property managers?
Shiftenant streamlines property management by offering:
- Automated rent collection via M-Pesa, Visa/Mastercard, and PayPal
- Real-time financial tracking and reports
- Tenant and lease management
- Maintenance request handling
- Multi-property support
3. Can tenants pay rent using M-Pesa?
Yes! Tenants can pay rent through M-Pesa, Visa/Mastercard, or PayPal. You can link your bank account, paybill, or till number to receive payments directly.
4. Can I link multiple properties and payment channels?
Absolutely! You can link multiple banks, paybills, and till numbers to different properties and manage them all from one dashboard.
5. How do tenants receive invoices and payment reminders?
Shiftenant automatically sends invoices and rent reminders to tenants via email or SMS, reducing delays in payments.
6. How secure is Shiftenant?
Shiftenant uses advanced encryption and secure payment processing to protect financial transactions and tenant data.
7. What happens if a tenant pays through Visa/Mastercard or PayPal?
Payments made via Visa/Mastercard or PayPal are settled in your payments wallet, which you can withdraw to M-Pesa or a bank account anytime.
8. Can I track maintenance requests through Shiftenant?
Yes! Tenants can submit maintenance requests online, and landlords or property managers can assign tasks to service providers and track progress.
9. Does Shiftenant generate financial reports?
Yes, the system provides detailed financial reports on rent payments, expenses, and revenue trends, helping with better financial planning.
10. How do I get started with Shiftenant?
Simply sign up at
shiftenant.co.ke, add your properties, link your payment channels, and start managing your rentals efficiently!
